Welcome to Khatriin. By accessing or using our website (khatriin.com) or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website or making a purchase, you confirm that you are at least 16 years old and have the legal capacity to enter into this agreement. If you do not agree with any part of these terms, please do not use our website.
2. Products
Khatriin currently offers the Vitamin C Moisturizer Cream. We strive to display accurate product descriptions, images, and pricing. However, we reserve the right to correct any errors, update product information, or discontinue products without prior notice.
- Product images are for illustrative purposes. Slight colour variations may occur.
- All prices are listed in Nepalese Rupees (NPR) and are inclusive of any applicable taxes.
3. Orders and Payments
By placing an order, you offer to purchase the product at the listed price. We reserve the right to decline or cancel orders at our discretion, in which case any payment made will be fully refunded.
Accepted payment methods:
- Cash on Delivery (COD) — available across Nepal
- eSewa — digital wallet payment
- Khalti — digital wallet payment
4. Delivery
- We deliver across Nepal. Estimated delivery times are 2–5 business days inside the valley and 3–7 days outside.
- Free delivery is offered on all current orders as part of our promotional offer, subject to change.
- We are not responsible for delays caused by courier partners or unforeseen circumstances (natural disasters, strikes, etc.).
5. Returns and Refunds
Returns are governed by our Return Policy, which forms part of these Terms. Purchasing from Khatriin constitutes acceptance of that policy.
6. Coupon Codes and Promotions
- Coupon codes are subject to their own terms and expiry dates.
- Only one coupon code may be applied per order.
- Khatriin reserves the right to revoke any promotional offer at any time.
7. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Khatriin and is protected by copyright law. You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
Khatriin shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our maximum liability to you for any claim shall not exceed the amount paid for the specific order in question.
9. Product Use Disclaimer
Our Vitamin C Moisturizer Cream is a cosmetic product. It is not intended to diagnose, treat, cure, or prevent any medical condition. Perform a patch test before full use. Discontinue use if irritation occurs. Consult a dermatologist if you have sensitive or reactive skin.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of courts located in Kathmandu, Nepal.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website after any changes constitutes your acceptance. We recommend reviewing this page periodically.
12. Contact
Questions about these Terms? Reach us at [email protected] or through our Contact Us page.